Website Care Program
Do you have the time and technical ability to ensure your website’s functioning correctly and getting you the results you need?
Most small business owners don’t— this is the reason we’ve created an all-inclusive Website Care Program that handles all the important tasks that your website needs.
Properly maintaining a website requires continuing care and technical know-how.
In order for your site to excel, you will need to keep up-to-date with all the latest technology that’s properly set up and continually monitor your web server, keep an eye on all your 3rd party software updates, bills, & licenses, and (don’t forget) implement security measures to keep your site from hackers.
WordPress Website Care Program Details
Optimized Hosting
Our servers are carefully adjusted for the highest level of performance. This means your website will load fast and stay online providing your visitors with the very best experience possible.
Website Security
Software on any website can have vulnerabilities. We employ multiple security measures that help prevent attacks from taking your website down by hackers or passing viruses onto visitors.
Scheduled Backups
Your site will be backed up multiple times per month (or more depending on your needs) to ensure that if anything ever went wrong, we can deploy a backup version in minutes (fixed!).
Analytics Setup & Tracking
At any time, you can log in to see how many visitors your website has had, how they found you, and what they do while browsing. This insight helps us tailor the best visitor experience and increase traffic to help your business grow over time.
Unlimited Support!
There’s absolutely no reason for you to become a website programmer—you should be focused on what you do best. When you need support we’re here to provide it.
Software Licenses
Your website software will be licensed through J&J ensuring you have the most up-to-date, and secure versions running. Our developer licenses allow us to cover your website instead of paying for all the software yourself.
Does thinking about all this technical stuff make you a bit nervous?
You’re not alone! The majority of our customers don’t have the skills or time for this either. Your time is better spent focused on the things you’re best at, not trying to be a part-time website developer.
Is our Website Care Program the answer you're looking for.
For less than your daily cup of coffee, your WordPress website worries can disappear – the unbelievably easy way to keep everything running smoothly.
Basic Care Program
The Basic Care Program includes website hosting and the basic necessities to keep your website up and running. Choose this program if you're a hobbyist that wants to “set it, and forget it” and doesn’t plan on making any changes or improvements to the website.
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Managed Cloud Hosting
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Local Security w/Brute Force Protection
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Daily Server-Level Backups
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Bi-Weekly Software Updates
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Email Sending Server
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Image Optimization
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Unlimited Email Support
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3-5 Day Non-emergency Response Time**
Business Care Program
A BIG step up from Basic Care Program, The Business Care Program includes hosting and all the necessities, plus additional features to protect and monitor your website 24/7, it also includes three 30-minute tasks* each month for any changes or updates you may need. Choose this program if you want to continue improving your business website and protect your investment.
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Premium Managed Cloud Hosting
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Uptime Monitoring (5-Min. Intervals)
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24/7 Advanced Security Monitoring
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Daily Server-Level Backups
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Daily Off-Site Backups
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No Fee Backup Restoration
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Weekly Software Updates
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Visual Regression Tests
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Developer Software Licenses Access
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Email Sending Server
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Image Optimization
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Unlimited Email Support
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Scheduled Phone Support
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3 Thirty-Minute Tasks*
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2-3 Day Non-emergency Response Time**
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Google Search Console Monitoring
Premium Care Program
The Premium Care Program is a white-glove service where your website is the top priority. We use the fastest hosting, best security, and monitoring tools, and you get priority support response times and unlimited change/update requests! Best for active eCommerce websites or any mission-critical website that the business depends on for success.
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Managed High-Frequency Hosting
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Uptime Monitoring (2-Min. Intervals)
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Automatic Scaling
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24/7 Advanced Security Monitoring
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Hack Fix Guarantee
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Daily Server-Level Backups
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Daily Off-Site Backups
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No Fee Backup Restoration
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Bi-weekly Software Updates
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Visual Regression Tests
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Developer Software Licenses Access
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Email Sending Server
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Image Optimization
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Unlimited Email Support
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Unlimited Phone Support
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24 Hour Response Time
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Unlimited Thirty-Minute Tasks*
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1-2 Day Non-emergency Response Time**
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Monthly Reviews & Improvements
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Google Search Console Monitoring
*Thirty-Minute Tasks include adding blog posts, products, content edits, updates, or changes that can be completed in 30 minutes or less. Does not include new functionality or additional pages. Maximum one thirty-minute task per day. **Responce time is based on business days.